The diagnosed then changed and customer service blamed all the other components and said I would need to uninstall and replace them. Given I first reported the volume issue in the first couple of months I asked for a replacement under warranty. I can't remember how many things I tried and at one point the customer service rep told me my Skybell was faulty and I would need to buy a new one. I got in touch with Support as as charming as they were they offered no solution. Most annoying! The deterioration continued and the Skybell stopped activating the indoor chimes. In the meantime I would miss parcel deliveries in particular and then have to drive to the post office. However, with the exception of the speaker defect the doorbell worked fine until just after the warranty period.Īround this time in addition to the defective speaker the Skybell started acting up, it would randomly disconnect itself and then I would have to reconnect it. That was a mistake I should have returned the Skybell then and there. In the end I decided to live with speaker defect. I just got the runaround from Support as they guessed at solutions. I was lucky because I had a friend who had been through all this and I purchased same door chime and transformer he used.ĭay 1 of installation I discovered volume on Skybell speaker when talking to a caller was very quiet and got in touch with support. Installation was tricky and required purchaser to find there own chimes and transformer. The idea of a electronic doorbell that allowed me to monitor my front door.